What Dumpzy is and is not
You reached this page from a dumpster-rental storefront that runs on Dumpzy software. Here is what that means.
What Dumpzy is
Dumpzy makes software. Independent dumpster-rental businesses use it to publish their own online storefront, show their own prices and terms, take bookings and payments on their own payment account, and send their customers order updates under their own name. Dumpzy also runs a public directory where those businesses' published prices can be compared.
What Dumpzy is not
- Not the company you are renting from. The storefront's name, legal entity, phone, email and address are in its footer and on every message it sends you. That business sets the price, delivers and picks up the container, weighs the load, charges your card and issues refunds.
- Not a party to your rental. Your contract is with the hauler under the hauler's Rental Terms, which you accept at its checkout.
- Not a payment processor or escrow. Payments go from your card to the hauler's own Stripe account. Dumpzy never holds your money and cannot refund, hold or reverse a charge.
- Not a guarantor, insurer, licensing body or inspector. Dumpzy does not vet, screen, certify or endorse haulers, and does not verify licenses, insurance or pricing beyond the facts shown on directory badges.
- Not paid per sale. Haulers pay Dumpzy a flat monthly software subscription. No part of what you pay a hauler goes to Dumpzy.
If something goes wrong with a rental
Contact the hauler using the phone and email on your booking page; your booking page also holds the terms you accepted, delivery and pickup photos, the scale ticket if there was a weight charge, and your messages. If you disagree with a charge, you can dispute it with your card issuer against the hauler's charge.
When to contact Dumpzy
If a storefront is impersonating a business, if you suspect payment fraud, or if you see illegal content, report it to support@dumpzy.com or with the "Report this storefront" link. We review every report within one business day and suspend storefronts for verified impersonation or fraud. We do not mediate service disputes and do not rate haulers on service quality.
About us
Dumpzy LLC, the mailing address available from support on request. support@dumpzy.com. Terms of Use and Privacy Policy are linked in the footer.